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Return & Refund Policy
At TagDilli, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer returns and exchanges within our specified timeframe.
Return Timeframe
You may return items within 30 days of delivery for a full refund or exchange.
Return Conditions
Items must be:
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Unworn, unwashed, and in original condition
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With original tags attached
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In original packaging
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Accompanied by proof of purchase
Non-Returnable Items
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Personalized or custom-made items
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Intimate apparel for hygiene reasons
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Items damaged by normal wear
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Sale items marked as “Final Sale”
Return Process
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Contact our customer service team
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Receive return authorization and shipping label
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Package items securely
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Ship using provided label
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Refund processed within 5-7 business days after receipt
Exchange Policy
We offer exchanges for different sizes or colors (subject to availability). Original shipping costs are non-refundable except for defective items.
Defective Items
If you receive a defective item, contact us immediately. We will provide a prepaid return label and full refund including shipping costs.
International Returns
International customers are responsible for return shipping costs and any customs fees.
Contact for Returns
Email: info@tagdilli.com